Capture the details that matter
Collect the caller’s name, callback number, location and reason for calling so you can follow up with context.
AI RECEPTIONIST · Coming soon
Keep working. Give every caller a clear next step.
When you're on the tools, driving between jobs or meeting a customer, answering the phone isn't always practical. GVP AI Receptionist helps callers explain what they need, captures useful details and follows your rules for messages and transfers.
A useful first conversation, even when you're busy
Reduce unnecessary interruptions
Set rules for new inquiries, existing customers, suppliers and sales calls. Transfer selected requests and take messages for the rest.
Match the way you actually work
Set different handling during business hours and after hours, with transfer availability that fits your team’s schedule.
Your business. Your call-handling rules.
Set up your business information
Start with your services, service areas, hours and common questions. We configure the receptionist around the information you provide.
Choose what happens to each type of call
Decide when to take a message, notify your team, help a caller book a meeting or attempt a transfer to a designated person.
Keep the conversation connected
See call summaries and captured inquiries in GVP, linked to the relevant contact so your next step is easier to manage.
Different businesses need different call handling
An electrician with regular business hours
During the day, the receptionist asks what the caller needs and follows your rules for inquiries and transfers. After hours, callers can leave a message for a callback when you reopen.
A plumber offering emergency service
After-hours calls can be screened for the emergency services you actually offer. Eligible requests can trigger a transfer to your designated on-call person, while routine inquiries are captured for normal follow-up.
Around-the-clock AI answering doesn't require your team to offer around-the-clock service. You choose your availability and the next step callers are given.
Keep call details with your customer conversations
Call summaries and captured details belong alongside the rest of your customer history. GVP connects the call to the relevant contact and supports the notifications and follow-up you've configured, helping your team pick up where the conversation left off.
AI Receptionist can be used on its own or alongside your GVP website and other services.
AI receptionist for trades and local businesses
Can it answer calls 24/7?
The service is designed to support around-the-clock AI answering, business-hours handling or after-hours coverage. Your team’s availability for transfers is configured separately.
Will every call be transferred to my phone?
No. You choose which requests should trigger a transfer and which should become messages for follow-up.
What if I don’t offer emergency service?
Emergency handling stays off. After-hours callers can be given your normal message and callback expectations without a promise of immediate attendance.
What happens if I can’t answer a transferred call?
We configure a fallback so an unanswered transfer has a defined next step, such as capturing a message and notifying your team. Exact behavior depends on the phone setup selected.
Can I keep my existing business number?
We review your current phone setup and the available forwarding or connection options. In many cases, an existing number can continue to be used.
How should your business handle its next call?
Tell us how your team works and which calls you want to receive. We'll help you choose an answering setup that fits your hours, services and customers.